Use Case · Knowledge Base
Your menus and policies, answered by source.
One brain loaded with how your restaurant runs. Every channel draws on it, so the answer a guest gets is the answer you would give.
The problem
Every channel tells a slightly different story.
Hours on the website, prices on a printout, the dress code in someone's head. When the detail lives in different places, guests get different answers, and the team spends the night correcting them.
Where the answer lives today
- Stale Hours · old on Google
- Unclear Corkage · "ask a manager"
- Varies Tasting length · guessed
How Sorino handles it
One source, every channel.
Load your menus, allergen matrix, hours, dress code and policies once. Voice, email, chat and social all answer from it, cite where the answer came from, and stay in your tone.
Answered from the knowledge base
"How long do we have the table, and is there a dress code?"
About 3 hours. Smart-casual.
Source: menu & policies · The Larch knowledge base
Get started
Load it once. Answer everywhere.
See how Sorino answers from your own menus and policies, and cites the source, across every channel at once.