Use Case · Social
Instagram answered, the account kept warm.
Sorino replies to DMs and mentions, fields booking and dietary questions, and routes press, so your social presence never goes quiet between services.
The problem
The DMs pile up between dishes.
Instagram is where guests find you, but the account goes dark mid-service. Booking questions, dietary queries and press requests sit unread, and the moment passes.
Instagram · unanswered
- 2 days "Any tables this weekend?"
- Unread "Do you do vegan tasting?"
- Missed Press request · feature
How Sorino handles it
It replies in your voice, all day.
Sorino answers DMs from your knowledge base, points bookings to the right place, handles dietary questions, and flags press to you. The tone stays unmistakably yours.
Instagram · Direct message
Hi! Do you have space for two this Saturday, and do you do vegan options?
Hello, lovely to hear from you. We have 7:15 on Saturday for two. Yes, we've a full vegan menu alongside the main one. Shall I send the booking link?
Yes please!
Here you go. We'll note the vegan menu on your table so the kitchen is ready. See you Saturday.
Get started
Keep the conversation going, even in service.
See Sorino answer a DM in your voice, point the booking to the right place, and flag the press request to you.