Use Case · Voice & Chat
The booking line, answered every time.
Sorino picks up when your team is on the floor: takes the reservation, the occasion and the party size, and confirms it on the spot.
The problem
At 7:45 every hand is on the floor.
The phone rings in the middle of service and goes to voicemail. Most callers do not ring back. A missed booking is a £300 cover, and a missed private line can be a whole event.
Tonight · 19:45
- Missed Table for two · Saturday
- Missed Anniversary · table for two
- Missed Party of six · enquiry
- Voicemail No callback logged
How Sorino handles it
It answers, books, and confirms.
Sorino answers in your restaurant's voice, checks the book, and takes the reservation with the occasion, party size and any dietary note. It confirms by text and leaves you a clean record.
Hear it happen · sample call
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The transcript
A Saturday booking, an anniversary, a shellfish allergy.
- SorinoGood evening, thank you for calling The Larch. How can I help?
- CallerHi, I'd like a table for two this Saturday, if you have anything.
- SorinoOf course. Saturday we have 7:15 or 9:00 for two. Which suits you better?
- Caller7:15 would be lovely. It's our anniversary, actually.
- SorinoHappy anniversary. I'll note the occasion for the team. Are there any allergies or dietary needs I should pass to the kitchen?
- CallerYes, my partner has a shellfish allergy.
- SorinoNoted, shellfish allergy on the booking and flagged to the kitchen. That's 7:15 Saturday, table for two, anniversary. I'll text you a confirmation now. Anything else?
- CallerNo, that's perfect. Thank you.
- SorinoWonderful. We look forward to seeing you both on Saturday. Goodbye.
Get started
Stop losing the tables you can't pick up.
Hear Sorino answer a booking on your own restaurant, or book a short call and we'll point it at the line that costs you most.